Inside Sales Specialist (Renewals & Support)  Role

Inside Sales Specialist (Renewals & Support)  Role is "Engine Room" of ActiveMedia. Your mission is to protect our base revenue by managing corporate customer renewals and providing critical support to our Field Sales team. This is a 100% office-based role requiring speed, accuracy, and discipline. 

• Proactive Planning: Monitor expiring corporate licenses well in advance. Coordinate with Partners to generate and send renewal quotes to ensure continuous protection. 

• Churn Prevention: Monitor the renewal status closely. Collaborate with Partners to close deals on time, or provide direct assistance to customers if needed to prevent service disruption. 

• Target: Achieve the Team Renewal Retention Goal. 

• Sales Enablement: Prepare complex quotations and bid documents for the Direct Hunter and Enterprise teams, allowing them to focus on client visits. 

• Speed & Accuracy: Maintain a fast turnaround time for all internal quote requests to ensure competitive advantage. 

• Inbound Lead Handling: Qualify corporate leads that contact the office. Handle small inquiries directly or route larger opportunities to the appropriate Sales Executive. 

• CRM Hygiene: Maintain accurate customer contact details and status updates in the CRM system. 

• Experience: 1-2 Years in Sales Admin, Inside Sales, or Customer Service (Fresh graduates with good Excel skills are welcome). 

• Skills: High attention to detail (Zero errors on quotes). Fast computer skills. 

• Tech: Proficient in Excel and CRM software. 

• Personality: Organized, patient, service-minded, and persistent in following up. 

• Competitive Base Salary:

  • A stable monthly salary of 20,000+ THB.

• High-Potential incentive Plan:

  • We offer a generous incentive plan designed to strongly reward your success. The more you grow and expand your territory, the more you earn. 

• Full Travel & Field Support:

  • A fixed monthly Car Allowance.

  • Mileage claims to cover fuel costs.

• Employee Benefits:

  • Group Health Insurance

  • Quarterly Performance Bonus

  • Annual Bonus

  • Birthday Bonus

  • Lunch Allowance

  • Education Support for Employees’ Children

  • Free Vision Care (Eyeglasses Allowance)

  • Domestic & International Company Trips

• A World-Class Environment:

  • A prestigious home office at One Bangkok, offering a modern and professional working environment with convenient access to both MRT and BTS.